Terms and Condition

Last Update: September 2026

TERMS & CONDITIONS

Effective Date: September 29, 2026

Welcome to Sukoon AI Consulting, a business operated by One Love Generation LLC d/b/a Sukoon AI Consulting (“Sukoon AI,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of sukoonai.com, including any related pages, forms, scheduling tools, educational materials, downloads, workshops, consulting information, and other services made available through the website (collectively, the “Website”).

By accessing or using the Website, submitting information through a form, registering for an event or program, purchasing a service, or otherwise interacting with services offered through the Website, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website.

1. About Sukoon AI Consulting

Sukoon means Tranquility.

Sukoon AI Consulting supports businesses in bringing clarity to operational complexity through business strategy, workflow improvement, artificial intelligence, automation, knowledge management, technology implementation, governance, and related consulting services.

Our services may include, but are not limited to:

Business and operational assessments

AI readiness and strategy

Workflow design and optimization

Process automation

AI governance and responsible-use guidance

Knowledge management

CRM strategy and implementation

Technology recommendations and implementation

Workshops, training, and educational programs

Business consulting

Strategic advisory services

Custom implementation projects

Specific services, deliverables, timelines, pricing, responsibilities, and other terms may be governed by a separate proposal, statement of work, service agreement, or other written agreement.

If a separate written agreement conflicts with these Website Terms, the separate written agreement will control with respect to the services covered by that agreement.

2. No Guarantee of Results

Sukoon AI provides professional consulting, recommendations, strategy, implementation support, education, and related services based on the information available at the time.

However, every organization, market, technology environment, team, and implementation is different.

We do not guarantee any specific business result, including:

Revenue or profit increases

Cost reductions

Lead generation or sales

Productivity improvements

Employee performance

Operational savings

Technology performance

AI accuracy

Customer acquisition

Business growth

Funding

Regulatory outcomes

Specific return on investment

Examples, case studies, projections, estimates, testimonials, or previous client outcomes are provided for informational purposes and should not be interpreted as promises or guarantees of future results.

Business outcomes depend on many factors outside of our control.

3. Artificial Intelligence and Automation

Sukoon AI may recommend, configure, integrate, evaluate, or use artificial intelligence and automation technologies as part of our services.

Artificial intelligence systems may generate incomplete, inaccurate, outdated, biased, or unexpected results.

AI-generated information should not automatically be treated as fact or relied upon without appropriate human review.

You remain responsible for reviewing and approving material decisions affecting your organization, employees, customers, finances, legal obligations, security, compliance, intellectual property, and other significant business matters.

Where appropriate, Sukoon AI encourages a human-first approach to AI, including appropriate human oversight, governance, security controls, data management, and review processes.

4. Client Responsibility

You are responsible for decisions made regarding your business.

When working with Sukoon AI, you agree to provide accurate and reasonably complete information necessary for us to perform the agreed services.

You are also responsible for:

Reviewing recommendations before implementation

Reviewing AI-generated outputs where appropriate

Obtaining internal approvals

Maintaining appropriate backups

Protecting confidential information

Maintaining account credentials

Determining whether recommendations comply with your industry's requirements

Consulting qualified legal, financial, cybersecurity, tax, HR, compliance, or other professionals when needed

Sukoon AI may support your organization in evaluating options, but final business decisions remain your responsibility unless expressly stated otherwise in a written agreement.

5. Professional Advice Disclaimer

Information provided through the Website, workshops, presentations, educational materials, conversations, assessments, or consulting engagements is intended for general business, operational, technological, or educational purposes.

Unless expressly agreed otherwise in writing, Sukoon AI does not provide:

Legal advice

Tax advice

Accounting advice

Investment advice

Medical advice

Mental health advice

Insurance advice

Regulatory legal opinions

You should consult an appropriately licensed professional regarding matters requiring specialized professional advice.

6. Third-Party Technology and Services

Sukoon AI may recommend or work with third-party platforms, software, artificial intelligence tools, automation platforms, CRM systems, payment processors, scheduling systems, cloud providers, or other technology vendors.

These companies operate independently from Sukoon AI.

Their services may be governed by their own:

Privacy policies

Pricing

Data policies

Security practices

Availability

Usage limitations

Artificial intelligence policies

Sukoon AI does not control third-party providers and cannot guarantee their availability, functionality, accuracy, security, pricing, continued operation, or future policies.

We are not responsible for changes, outages, security incidents, service interruptions, data loss, pricing changes, or other actions caused by third-party providers outside of our reasonable control.

7. Website Information

We make reasonable efforts to ensure that information presented on the Website is accurate and useful.

However, business practices, technology, artificial intelligence, software, regulations, pricing, products, and services evolve quickly.

We do not warrant that all Website content will always be complete, current, error-free, or applicable to every situation.

We may modify, update, remove, or discontinue Website content at any time.

8. Discovery Calls and Consultations

Scheduling a discovery call, submitting an intake form, completing an assessment, or communicating with Sukoon AI does not automatically create a consulting relationship.

A formal engagement begins only when both parties have agreed to the applicable engagement terms, which may include a proposal, service agreement, statement of work, payment arrangement, or other written confirmation.

Information shared before a formal engagement should not include passwords, highly sensitive personal data, protected health information, financial account credentials, or other information that you are not authorized to disclose.

9. Fees and Payments

Certain services, assessments, workshops, programs, consulting engagements, or digital offerings may require payment.

Pricing and payment terms will be presented at the time of purchase or included within the applicable proposal, invoice, agreement, checkout page, or registration page.

You agree to provide accurate billing information and authorize applicable charges associated with your purchase.

Failure to make required payments may result in suspension or termination of services.

10. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, credit, and refund policies may vary depending on the specific service, event, workshop, assessment, or consulting engagement.

Any service-specific cancellation or refund terms presented during registration, checkout, in a proposal, or in a signed agreement will control.

Unless otherwise stated in writing, work already completed and expenses already incurred may be non-refundable.

11. Intellectual Property

Unless otherwise agreed in writing, all content created or owned by Sukoon AI or One Love Generation LLC remains our intellectual property.

This may include:

Website content

Training materials

Frameworks

Assessments

Presentations

Workbooks

Methodologies

Templates

Graphics

Branding

Videos

Written materials

Workflow concepts

Educational materials

Processes

Consulting tools

You may not reproduce, distribute, sell, license, publish, commercially exploit, or represent our intellectual property as your own without written permission.

Where client-specific deliverables are created, ownership and usage rights may be addressed in the applicable service agreement or statement of work.

12. Client Materials

You retain ownership of materials, information, trademarks, documents, business information, and other content you provide to Sukoon AI unless otherwise agreed.

By providing such materials, you represent that you have the authority to provide them and authorize their use as reasonably necessary to perform the requested services.

You agree not to provide confidential, proprietary, copyrighted, regulated, or personal information that you do not have the legal authority to disclose.

13. Confidentiality

Where Sukoon AI receives confidential business information through a consulting relationship, we will make reasonable efforts to protect that information in accordance with applicable agreements and our professional obligations.

More detailed confidentiality requirements may be included in a separate service agreement, nondisclosure agreement, or statement of work.

Website submissions and preliminary communications should not be considered a substitute for a formal confidentiality agreement where one is required.

14. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review the Privacy Policy available on the Website for additional information about how data may be collected, used, stored, and shared.

15. Acceptable Use

You agree not to use the Website or our services to:

Violate applicable laws or regulations

Infringe intellectual property rights

Misrepresent your identity or authority

Submit malicious code

Attempt unauthorized access to systems or accounts

Interfere with Website functionality

Scrape or systematically extract Website content without permission

Copy or commercially exploit proprietary materials without authorization

Engage in fraudulent, abusive, threatening, or unlawful activity

Use our services to facilitate unlawful discrimination, fraud, harassment, or other illegal conduct

We reserve the right to restrict access when we reasonably believe these Terms have been violated.

16. Third-Party Links

The Website may contain links to third-party websites, resources, tools, products, or services.

These links are provided for convenience or informational purposes.

A link does not necessarily constitute endorsement.

Sukoon AI is not responsible for the content, privacy practices, security, availability, accuracy, or operations of third-party websites.

17. Testimonials and Case Studies

Testimonials, client stories, examples, and case studies reflect individual experiences.

Results vary based on the client's business, implementation, market, resources, technology, personnel, timing, and other circumstances.

Testimonials and examples are not guarantees that another client will achieve identical or similar results.

18. Website Availability

We may modify, suspend, restrict, or discontinue all or part of the Website at any time.

We do not guarantee uninterrupted access to the Website.

Temporary service interruptions may occur due to maintenance, technical problems, cybersecurity concerns, hosting issues, third-party services, or circumstances beyond our reasonable control.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and Website content are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding the Website, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or reliability.

Nothing in these Terms excludes warranties that cannot legally be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, One Love Generation LLC, Sukoon AI Consulting, and their owners, employees, contractors, representatives, affiliates, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Website or reliance on Website content.

This may include lost profits, lost revenue, lost opportunities, loss of data, business interruption, reputational harm, or similar damages.

Where liability cannot legally be excluded, liability will be limited to the maximum extent permitted under applicable law.

Limitations applicable to paid consulting services may also be addressed in the applicable service agreement.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless One Love Generation LLC d/b/a Sukoon AI Consulting and its owners, employees, contractors, representatives, affiliates, and partners from claims, damages, liabilities, losses, and reasonable expenses arising from:

Your unlawful use of the Website

Your violation of these Terms

Materials you provide without appropriate authorization

Your infringement of another person's intellectual property or legal rights

Your misuse of information or services provided through the Website

This provision does not require indemnification for conduct that cannot legally be indemnified.

22. Force Majeure

Sukoon AI will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include natural disasters, severe weather, power failures, Internet outages, government actions, labor disruptions, public health emergencies, cyberattacks, third-party service failures, or similar events.

23. Governing Law

These Terms will be governed by and interpreted under the laws of the State of New York, without regard to conflict-of-law principles.

Unless otherwise required by applicable law or agreed in writing, disputes relating to these Terms or the Website will be subject to the jurisdiction of appropriate courts located in the State of New York.

24. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, technology, business practices, or legal requirements.

The updated version will be posted on the Website with a revised effective date.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect.

26. No Waiver

Failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

27. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service-specific agreements, constitute the agreement governing your use of the Website.

Separate signed agreements may govern individual consulting engagements and will control where their provisions specifically conflict with these Website Terms.

28. Contact Us

Questions regarding these Terms & Conditions may be directed to:

One Love Generation LLC
d/b/a Sukoon AI Consulting
Website: sukoonai.com
Email: [email protected]